1. Introduction
Zuku Software Pvt Ltd (“Zuku,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect information when you use our website and software services.
2. Information We Collect
- Personal Information: Name, email, phone number, company details, and billing information provided voluntarily.
- Usage Data: Browser type, device information, and activity logs to improve our website and software performance.
- Cookies: Small text files stored on your device to enhance user experience and analytics.
3. How We Use Your Information
- To provide and maintain our software and services.
- To process demo requests, subscriptions, or customer support queries.
- To send updates, newsletters, or promotional materials (only with consent).
- To improve performance, usability, and customer experience.
4. Data Protection & Security
We implement strict administrative, technical, and physical measures to protect your data against unauthorized access, alteration, or disclosure. Our hosting infrastructure is secured using SSL encryption and reliable cloud environments.
5. Sharing of Information
We do not sell or rent your personal data. Information may be shared only:
- With service providers or partners who assist in delivering our services (under confidentiality agreements).
- When required by law or to protect our rights and comply with legal obligations.
6. Cookies Policy
Our website uses cookies for analytics and session management. You can choose to disable cookies through your browser settings, but some features of the site may not function properly without them.
7. Your Rights
- Request access to or deletion of your personal data.
- Withdraw consent for marketing communications at any time.
- Request correction of inaccurate or incomplete information.
8. Data Retention
We retain your information only as long as necessary to provide our services and comply with legal obligations. When data is no longer required, it is securely deleted or anonymized.
9. Links to Other Websites
Our site may contain links to external websites. We are not responsible for their privacy practices or content. We encourage you to review their respective policies before sharing any personal data.
10. Updates to This Policy
We may update this Privacy Policy periodically. The latest version will always be available on this page with the effective date updated accordingly.
11. Contact Us
If you have any questions about this Privacy Policy or your personal data, contact us at:
- Email: info@zuku.co.in
- Phone: +91 90543 94902
- Address: Door No. 201 & 202, Infocity Airport Road, Gandhinagar, Gujarat, India
Last updated: October 2025